Product

Freshdesk

Communicate with global customers by integrating our Website Translator on your Freshdesk portal pages.

Call us at (800) 578-7038

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Description

Give your support team the ability to communicate freely with customers in their native language. Receive translated customer responses and gain the ability to respond back in the customer’s native language.

Freshdesk gets customer support. Built from the ground up to make agent’s lives more productive, each tab, snippet and component of the site is built with the aim of improving customer support agent productivity.

With no installation or training required, Freshdesk allows agents to hit the ground running from day one. Created with an intuitive approach to customer support software, Freshdesk enables businesses to get customer support agents onboarded immediately.

With Translate.com’s integration, support agents are equipped with the ability to communicate with global customers in their native language. Offering more than 96 language pairings, the Translate.com integrations allows agents to see the language of global customer tickets, render a machine translation of the text, and request a human translation without ever leaving one’s Freshdesk account. Integrate Translate.com with your Freshdesk account today to see how easy globalizing your customer support team can be. Increase agent productivity with effortless, global support with Translate for Freshdesk.