How to enable multiple languages in Zendesk?

First, you need to install our translate plugin for Zendesk. And your customers’ incoming messages will be automatically translated by experienced human translators into more than 110+ language pairs within a few hours.

How many languages can Zendesk translate into?

Several Zendesk languages are available. But it is not always enough to satisfy customer needs. Our Zendesk translation API supports 110+ language pairs for human translation and 5,900+ language pairs for instant machine translation.

Does Zendesk automatically translate?

Yes, a machine-generated translation option is available for Zendesk users. But you need to remember that the choice of languages is limited, and the translation process is automated. Also, machine translation is not always accurate and precise. But with our Zendesk translation service, you can be sure of the quality of the translations by our professional human translators.

Integrated Zendesk Language Translation App

Zendesk translation service is inevitable when it comes to globalization. It is almost impossible to expand your business internationally without effective multilingual support. We offer the opportunity to translate Zendesk into more than 110+ language pairs by human translators and over 5,900 language pairs by instant machine translation.

What Do We Offer?

Translate.com provides services to make Zendesk translation automated, effective, and affordable. You will get:

  • Multilingual customer support;
  • An efficient tool for expanding your business globally;
  • Instant machine translation with 5,900+ language pairs available;
  • Accurate and precise human translation with 110+ language pairs;
  • Fast turnaround (professional translation within several hours);
  • Advanced personal data security;
  • Translation and glossary memory.

Main Pros of Zendesk Translation

Professional Human Translation

Human translation is available for both inbound and outbound messages. If you need accurate and precise translation, our experienced native translators will handle your request within several hours.

Friendly Support Team

Our support is always available and ready to give you a helping hand in any situation. Please contact us via chat or email if you have questions about our services, payment, or other issues. And you will get all the answers ASAP.

Instant Machine Translation

The translation will be available to you urgently. Still, you need to consider that it cannot be as accurate as translations provided by an experienced translator.

Variety of Languages

The translate plugin for Zendesk includes a wide range of languages: 110+ for human translation and 5,900+ language pairs for machine translation. The more languages at hand, the more markets are available for expanding your business.

Communicate Like Natives

It’s important for clients around the world to communicate and get all the important information about products and services in their native languages. With Zendesk language translation, you will have the opportunity to communicate with your clients like natives.

Why Do Our Clients Choose Ours Translate Plugin for Zendesk?

Integrated Customer Support Translation

Recent research shows that more than 75% of clients would return if they had the opportunity to communicate with support in their native languages. With our Zendesk translation app, you can interact with your international clients.

Reduced Costs on Multilingual Support

Zendesk localization with our translation service will help you save money and time. You will not have to hire a professional team of translators to provide multilingual support for your diversified customer segments.

Cutting-Edge Customer Support

The Zendesk translation API helps meet customers' requirements in the global market. You will understand your target audience's expectations and needs. As a result, your customer support will provide a helpful response in the language your client speaks.

Engage Your Global Customers Like Never Before With Zendesk Translation App We help companies grow in new markets by delivering high-quality responses to customer requests in 110+ language pairs directly from the Zendesk user interface
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Get Globally Customer-Centric
Customers want to connect at any time, any place. Meet them where they are with the Translate.com Zendesk app, which provides sophisticated, seamless support that flows across channels
  • 72%of customers are more likely to buy products or services if the information is in their language, according to the Common Sense Advisory
  • 56%say finding brand information in their language is even more important than price
  • 1,500+satisfied clients are using Zendesk Integration right now
Give It a Try
See our Translate.com app in action empowering your agents to work with different languages seamlessly
Inbound messaging

01Translate.com Zendesk application instantly performs machine translation of a client's request and redirects it to your agent.

02If there is any ambiguity, our proficient translators perform human translation at your agent's request.

Outbound Messaging When the response is ready, it can be submitted via instant machine or professional human translations by adding #mt or #translate to your answer using an internal note of the app.
Case A:Instant Machine Translation

Pros: MT is the closest we have to real-time translation — and it costs cents if anything at all.

Cons: MT won’t be able to give you a specific tone of voice or tell you how to phrase a given paragraph so it’s persuasive and authoritative in the eyes of your audience. If your brand has a specific style of writing, the machine translations may feel jarring to a customer.

Case B: Human Translation

Pros: Establish translation accuracy and confirm all context elements consistent between two languages, and erase the language barrier with your customer.

Cons: Translation is done in a few hours. It tends to cost more than MT.

Our Benefits
Customers feel more confident communicating in their native language and receiving online support in it.
  • Professional Human translation (110+ lang pairs)
  • Instant Machine translation (5,900+ lang pairs)
  • Fast turnaround time
  • Macros & Support Tickets translation
  • Advanced HTTPS security & Personal data encryption
  • Translation Glossary & Memory
  • Over 17,000 professional translators
  • CSAT score increase
  • Automated translation sending
  • Elimination of copying and pasting text
Our Clients
We work with companies from the United States, Europe, Asia, and all around the world.
  1. Uses Translation API Web and mobile app development company.
  2. Uses API, Custom Integration Largest independent and partner‑managed creative agency in Europe.
  3. Uses Translation API Global online advertising platform for media buyers, affiliates, ad networks, and publishers.
  4. Uses Custom Integrations Worldwide leader in integrated risk and compliance management software and services.
  5. Uses Website Localization, API Customer support and outsourcing service provider for businesses worldwide.
  6. Uses Weebly Localization, API Professional presentation design agency for business owners, marketers, educators, etc.