First, you need to install our translate plugin for Zendesk. And your customers’ incoming messages will be automatically translated by experienced human translators into more than 110+ language pairs within a few hours.
Several Zendesk languages are available. But it is not always enough to satisfy customer needs. Our Zendesk translation API supports 110+ language pairs for human translation and 5,900+ language pairs for instant machine translation.
Yes, a machine-generated translation option is available for Zendesk users. But you need to remember that the choice of languages is limited, and the translation process is automated. Also, machine translation is not always accurate and precise. But with our Zendesk translation service, you can be sure of the quality of the translations by our professional human translators.
Integrated Zendesk Language Translation App
Zendesk translation service is inevitable when it comes to globalization. It is almost impossible to expand your business internationally without effective multilingual support. We offer the opportunity to translate Zendesk into more than 110+ language pairs by human translators and over 5,900 language pairs by instant machine translation.
What Do We Offer?
Translate.com provides services to make Zendesk translation automated, effective, and affordable. You will get:
- Multilingual customer support;
- An efficient tool for expanding your business globally;
- Instant machine translation with 5,900+ language pairs available;
- Accurate and precise human translation with 110+ language pairs;
- Fast turnaround (professional translation within several hours);
- Advanced personal data security;
- Translation and glossary memory.
Main Pros of Zendesk Translation
Professional Human Translation
Human translation is available for both inbound and outbound messages. If you need accurate and precise translation, our experienced native translators will handle your request within several hours.
Friendly Support Team
Our support is always available and ready to give you a helping hand in any situation. Please contact us via chat or email if you have questions about our services, payment, or other issues. And you will get all the answers ASAP.
Instant Machine Translation
The translation will be available to you urgently. Still, you need to consider that it cannot be as accurate as translations provided by an experienced translator.
Variety of Languages
The translate plugin for Zendesk includes a wide range of languages: 110+ for human translation and 5,900+ language pairs for machine translation. The more languages at hand, the more markets are available for expanding your business.
Communicate Like Natives
It’s important for clients around the world to communicate and get all the important information about products and services in their native languages. With Zendesk language translation, you will have the opportunity to communicate with your clients like natives.
Why Do Our Clients Choose Ours Translate Plugin for Zendesk?
Integrated Customer Support Translation
Recent research shows that more than 75% of clients would return if they had the opportunity to communicate with support in their native languages. With our Zendesk translation app, you can interact with your international clients.
Reduced Costs on Multilingual Support
Zendesk localization with our translation service will help you save money and time. You will not have to hire a professional team of translators to provide multilingual support for your diversified customer segments.
Cutting-Edge Customer Support
The Zendesk translation API helps meet customers' requirements in the global market. You will understand your target audience's expectations and needs. As a result, your customer support will provide a helpful response in the language your client speaks.
- 72%of customers are more likely to buy products or services if the information is in their language, according to the Common Sense Advisory
- 56%say finding brand information in their language is even more important than price
- 1,500+satisfied clients are using Zendesk Integration right now
01Translate.com Zendesk application instantly performs machine translation of a client's request and redirects it to your agent.
02If there is any ambiguity, our proficient translators perform human translation at your agent's request.
Pros: MT is the closest we have to real-time translation — and it costs cents if anything at all.
Cons: MT won’t be able to give you a specific tone of voice or tell you how to phrase a given paragraph so it’s persuasive and authoritative in the eyes of your audience. If your brand has a specific style of writing, the machine translations may feel jarring to a customer.
Pros: Establish translation accuracy and confirm all context elements consistent between two languages, and erase the language barrier with your customer.
Cons: Translation is done in a few hours. It tends to cost more than MT.
- Professional Human translation (110+ lang pairs)
- Instant Machine translation (5,900+ lang pairs)
- Fast turnaround time
- Macros & Support Tickets translation
- Advanced HTTPS security & Personal data encryption
- Translation Glossary & Memory
- Over 17,000 professional translators
- CSAT score increase
- Automated translation sending
- Elimination of copying and pasting text
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