Zendesk Translation Integration

Powered by Translate.com, an acknowledged leader in the linguistic industry, it enhances your experience with the platform, offering numerous advantages such as market expansion, client satisfaction, and increased conversions and revenue.

  • Online Machine Translation (MT) Instant translations in 5,900+ language pairs
  • Professional Human Translation (HT) Optional (on demand)
  • Monthly
  • Annual save 15%
Experience Seamless Communication with High-Quality, Human-Powered Expert Translations
  • Get your Zendesk tickets translated meticulously by professional linguists, available both on-demand and automatically.
  • Communicate effortlessly in 110+ language pairs.
  • Affordable Excellence: Premium translations starting at just $0.09/word.

Lightning-fast translations tailored to meet your pace:

  • Group 1 Languages *: From a brisk 15 minutes to a mere 3 hours.
  • Group 2 Languages**: Receive accurate translations in up to 5 hours.

Elevate your global customer support experience. Interested in revolutionizing your communication? Let's talk.

Start free trial Contact sales

Terms & Privacy Policy

 

This Zendesk App uses Human Translation for Outgoing Tickets by default. If you need your Outgoing Tickets to be translated by Machine Translation by default and have a human translation as an option, please download our new app here

* Group 1 Languages: French, German, Spanish, Portuguese, Italian, French (Canada), Spanish (Latin America), Portuguese (Brazil), Chinese (Traditional), Japanese, Chinese (Simplified).

** Group 2 Languages: Czech, Finnish, Swedish, Norwegian, Hebrew, Hungarian, Danish, Polish.

Machine 10
10
Replies*
once
  • 5,900+ language pairs
  • Unlimited seats
  • 50 words (Human Translation)
Machine 50
50
Replies*
/mo
  • 5,900+ language pairs
  • Unlimited seats
  • Premium quality MT
Machine 1000
1,000
Replies*
/mo
  • 5,900+ language pairs
  • Unlimited seats
  • Premium quality MT
Machine 5000
5,000
Replies*
/mo
  • 5,900+ language pairs
  • Unlimited seats
  • Premium quality MT

*Reply - one translated outgoing message.


** Cancel your subscription anytime with one click in your account.

Custom plan

for organizations with specific needs

  • Customized Human and Machine translation plans
  • Individually adjusted number of Zendesk tickets
  • Better pricing for large monthly number of words/tickets
  • Select preferred translators
  • Extended support
  • Custom SLA
Get a quote

All paid plans include:

All our plans are designed to drive efficiency and deliver accurate results. Here is the breakdown of the most important features that you get from Zendesk translation:
  • Immediate machine translation with 5,900 pairs available.
  • Fast and accurate human adaptation to 110+ dialects.
  • Premium quality for any request.
  • Glossary and vocabulary memory.
  • High-security measures for protecting your data.
  • Responsive support team.
  • Total control for settings and billing.
  • Unlimited seats with every subscription plan.
  • Saved internal communication with clients.
  • Leave whenever you want – just cancel the subscription.

How it works?

  1. Install our "Translate.com by Machine" Zendesk Support App, and Download our Installation Guide.
  2. Enter your account and configure the system according to your requirements. Select languages, add child accounts, and define the operational area.
  3. Select a type of conversion between immediate and professional human interpretation. Note, the latter usually takes from 30 minutes to several hours.
  4. Automatically receive a correct real-time interpretation of tickets, requests, and notifications, performed by the machine translation. If necessary, ask for a human interpretation.
  5. Answer in your mother tongue and let the plugin do all the heavy lifting, delivering a clear and understandable version to the user.
Free your agents from copy-paste!
Empower your team with a tool for fast ticket resolution.

Integrated Zendesk Language Translation Solution

Whether you sell merchandise or offer yoga retreats, speaking with your clients in their mother tongue is critical for delivering a coherent key message, amplifying conversions, achieving improved operational efficiency, and maintaining market stability.

You can achieve all that quickly, efficiently, and cost-effectively. It can convert any text into more than 100 tongues using an impeccable human approach or more than 5,900 pairs using an AI-powered core.

What Do We Offer?

The Zendesk language translation plugin unlocks the true potential of Translate.com, We provide various services to boost productivity and reach your worldwide audience, taking your project and experience to the next level.

  • Accurate and direct interpretation into over 100 tongues.
  • Over 5,900 dialect pairs through AI-powered and human-perfected automatic interpretation.
  • Hyper-personalized human approach.
  • Fast turnaround. Your order will be ready within several hours, even for human performance.
  • Transparent and flexible pricing plans: find the one that fits your budget, scale, and deadline best.
  • No strings attached. Leave whenever you want. Just cancel a subscription in several clicks.
  • Comprehensive help center and a team that provides a response within minutes.
  • Increased data security measures: your transactions, personal information, and orders are safe and sound with our top-notch safeguard system.

Key Benefits of Zendesk Translation Integration

Enabling professional multilingual support on your website is a huge step to ultimate success. Not only can you turn existing clients into brand ambassadors by speaking to them in their mother tongue, but you can also expand your client base and amplify your market presence. Here are the key benefits that you might unlock with our translation integration plugin.

Authentic Chat

Did you know that over 60% of clients become exasperated with speech and comprehension barriers? You can easily cut these numbers, as we offer fast and responsive chat with accurate live text adaptation. It enables coherent communication between agents and clients, reducing frustration and confusion that enhance interaction, experience, and satisfaction with the brand.

24/7 Support for Zendesk Integration and Setup

Positive customer experience is our top priority. We offer a comprehensive, regularly revised FAQ Zendesk section along with 24/7 assistance for integrating the tool. Whether you have concerns or issues with inquiry resolution or want to maximize the benefits of our approach, we are here to help. Just open the chat and start typing. Our professional, responsive, and agile crew immediately addresses your questions.

Instant Content Translation

Our plugin gives you access to the best automatic interpreters in the niche. Powered by AI and perfected by humans, it produces the most accurate, relevant, and authentic adaptation, ensuring high-quality results. It works with over 100 dialects and covers 5,900 pairs. You may use Zendesk Translator not only for website content but also for API, Zapier, JSON, standalone files, and proofreading.

Huge Variety

The Zendesk multilingual plugin with 100+ dialects has a powerful linguistic core and a huge database that is regularly revised and enhanced to ensure the relevance of the vocabulary. It provides accurate, precise, and authentic interpretations. From the popular English-French pair to some rare Afrikaans-Armenian, the machine division offers 5,900 pairs for authentic messaging in no time.

Native-Level Zendesk Language Support

Our online translator excels at providing authentic interpretation. It is fast, relevant, precise, and original. By adapting text, notifications, and messages to readers' mother tongues, it allows companies to communicate with them smoothly and deliver key points without confusion or distortion.

Why Do Our Clients Choose our Zendesk Translation Plugin?

Many exceptional features make our plugin a top choice for companies that communicate with their foreign clients and want to provide native-like interaction without interruptions, confusion, frustration, or misunderstanding. Here are the reasons why our clients choose us.

Seamless Integration with Zendesk

The flawless multilingual customer zendesk support provided by our professional plugin is the top reason clients choose us. Ensuring culturally relevant conversations significantly enhances communication through various interaction points, thereby improving overall customer experience and satisfaction, and turning clients into loyal brand fans.

Cost-Effeciency

Our professional automatic translator handles 5,900 pairs within seconds. It requires no additional effort, knowledge, or human resources. Just click on the button and enjoy an authentic interpretation of your text. Not only does it save your precious time, but it also cuts down your investments, making it a cost-effective approach for targeting and reaching a global audience.

Responsive Customer Support

With our cutting-edge assistance, which is responsive, friendly, and available 24/7, you are never alone with your problem. Whatever issues you have, our talented squad of diverse professionals is ready to sort them out quickly to ensure a great experience and satisfaction with the plugin.

Serving clients globally, we are well-versed in the nuances of various dialects and cultures. We have earned a strong reputation and trust as a company that delivers on its promises, provides top-quality products, and consistently drives impeccable results.

Our clients come from all parts of the world: the United States, Europe, Asia, India, and Australia. We have a wealth of experience translating various types of content, from blogs to technical documentation, working with small, mid-sized, and large organizations.

Our Clients

We work with companies from the United States, Europe, Asia, and all around the world.
  1. Uses Translation API Web and mobile app development company.
  2. Uses API, Custom Integration Largest independent and partner‑managed creative agency in Europe.
  3. Uses Translation API Global online advertising platform for media buyers, affiliates, ad networks, and publishers.
  4. Uses Custom Integrations Worldwide leader in integrated risk and compliance management software and services.
  5. Uses Website Localization, API Customer support and outsourcing service provider for businesses worldwide.
  6. Uses Website Localization, API Professional presentation design agency for business owners, marketers, educators, etc.

Frequently Asked Questions

  • How do I integrate your plugin with my website? selector_arrow

    Follow these several simple steps.
    Step 1 – Download the plugin from the repository.
    Step 2 – Go to your website and upload it into your environment.
    Step 3 – Follow the on-screen instructions.
    Step 4 – Use the plugin's settings panel to configure it and adjust it to your specific needs.

  • How is your plugin different from competitors? selector_arrow

    Our plurilingual plugin stands out from the competition for many reasons.
    First, it streamlines operations for text adaptation using its highly advanced linguistic core.
    Second, it achieves the best accuracy by combining automatic and human interpretations.
    Third, it integrates quickly and smoothly into the environment without requiring any specific knowledge, experience, or skills.
    Finally, it is free and regularly updated.

  • Is your plugin compatible with other services? selector_arrow

    Currently, our plugin is optimized specifically for Zendesk to ensure the best user experience. However, we have a professionally coded API that can be adapted to other services with minimal coding help.

  • How does your plugin affect the SEO of my multilingual website? selector_arrow

    Our Zendesk plugin is focused on translating customer support interactions, so it doesn’t directly impact your website’s SEO. However, we also offer separate solutions if you're looking for SEO-optimized website translation.

  • Does your plugin support AI-powered translation for Zendesk? selector_arrow

    Yes, it does! Our plugin uses advanced machine translation to provide high-quality translations within Zendesk. This allows your agents to instantly communicate with customers in their preferred language without delays.

  • How are the inbound tickets charged? selector_arrow

    Depending on the chosen model, they could be free or premium. If you use automatic adaptation done by our powerful linguistic machine, then they will be free. If you need an accurate human adaptation, then they will be charged according to our pricing policy.

  • How are the outbound tickets charged? selector_arrow

    You pay only for a number of requests, not word count. There are no limits.

  • How to enable multiple languages in Zendesk? selector_arrow

    Follow this simple routine:
    Step 1 – Go to the marketplace and download our plugin.
    Step 2 – Open and install it following the setup guide.
    Step 3 – Log in to the application using your credentials. If you are not registered, visit our website and sign up to create an account.
    Step 4 – Open the application and navigate to the Application Settings > Triggers and Targets. Set Triggers and Targets according to the screenshots provided in our Zendesk Guide. This is important to ensure the plugin's correct operation and eliminate conflicts with other plugins.
    Step 5 – Set Roles and Permissions. Invite all necessary child accounts.
    Step 6 – Set up the mother tongue of your clients. Log in as a Parent, select native dialects, and specify primary and secondary ones.
    Step 7 – Configure the adaptation of an upcoming request or inquiry. While automatic interpretation is performed by default, human adaptation requires explicit specification. Please select whether you would like it to be automatic or on request.
    Step 8 – Control your balance and rollover. Check your balance in the app. You can find it at the bottom of each menu section.

  • How many languages can Zendesk translate into? selector_arrow

    According to the most recent specification, the service efficiently works and understands 109 tongues. Its potential can be amplified through our plugin, which capitalizes on the huge potential of our linguist service, whose advanced core effectively manages 5,900 pairs or offers accurate hyper-personalized content adaptation into 110+ dialects.

  • What is the charge for the subscription plan? selector_arrow

    We offer various subscription plans based on a pay-as-you-go model, allowing clients to meet their specific needs and budgets while avoiding hidden costs. We offer automatic and professional human interpretation, which is increasingly popular among respected companies and organizations. You might pay monthly or save with our annual offers.

    Thus, the basic plan starts from $29 per month. It offers 50 replies, unlimited seats, and covers 5,900 pairs. Companies with bigger requirements may benefit from our standard plan, which charges $99 monthly and covers 1000 replies monthly.

    Professional human adaptation starts at just $0.09 per word.

    Note, we also have custom plans for big organizations or unique requirements.

  • How many seats are available in subscriptions? selector_arrow

    We prioritize quality over quantity and strive to ensure our clients are satisfied with our work; therefore, all our subscription plans include unlimited seats. Whether you want to try it free of charge through our test-drive plan or require 1,000 interpreted outgoing messages within the Standard Plan, you may rest assured that you have unlimited seats.

  • Do you have a free trial period? selector_arrow

    We are big believers in the "try before you buy" philosophy to demonstrate the potential of our impeccable service. Therefore, we offer a free trial period as a demo that lasts the entire month, allowing you to experience the service firsthand, discover its true capabilities, and understand the value and benefits it provides for your business, all without strings attached. It includes not only automatic interpretation but also 50 words done by the expert human squad.