ENLASO's Language Solutions Exceed Welch Allyn's Rigorous Quality and Service Expectations

Translation and localization systems have become a competitive advantage for global manufacturers of medical device, pharmaceutical, biotechnology, and healthcare products. Managing languages and international regulatory affairs are among the most critical aspects of developing and marketing products in the global life sciences industry. Any mistake, no matter how minor, can delay product approvals, launches, or cause widespread public relations disasters.

ENLASO specializes in high quality language solutions for the life sciences industry, delivering accurate and consistent translation and localization services. In 2004, ENLASO was honored with a prestigious Quality Supplier Award by Welch Allyn, a leading global manufacturer of frontline medical products and solutions. Welch Allyn's awards are based on a supplier’s ability to exceed their well-known standard of quality and customer service. The award was presented to ENLASO representatives following the delivery of multilingual user manuals that were affecting their distribution of medical devices to European markets because of CE Mark requirements. CE Mark regulations require manufacturers to translate product and regulatory documentation into the official language(s) of the European Community Member States in which the medical procedures are carried out.

ENLASO’s dedicated Welch Allyn localization team, which included technical translators, multilingual publishers, and localization project managers, leveraged the account’s established processes to deliver quality multilingual files in both native and print-ready formats. With a two-day turnaround — on a holiday weekend, necessary resources were scaled across ENLASO’s localization centers in San Francisco, California, Boulder, Colorado, and Columbia, Maryland. As a result, Welch Allyn’s global team was able to ensure uninterrupted shipments to the European Community while meeting changing international customer requirements.

ENLASO is an ISO 9001 certified language services provider with documented quality and customer service processes. As an enterprise language partner to life sciences companies, ENLASO’s ISO 9001 certified processes facilitate vendor relationships that afford the advantages of in-house translation and localization departments. Clients such as Welch Allyn are able to maintain international language requirements while focusing on their core competencies.

ENLASO language professionals are formally educated native speakers with extensive industry experience and backgrounds in medical, pharmaceutical and biotechnology projects. With an integrated network of offices and global linguistic partnerships, ENLASO ensures success at every stage of your localization project: from regulatory documentation to large user manuals; device GUIs to marketing communications. The technical accuracy and consistency of ENLASO’s linguistic experts are complemented and leveraged by the effective use of language technologies, translation memories, and terminology glossary management systems.

ENLASO partners with life sciences companies to cost-effectively market products globally in compliance with international regulatory language requirements. Delivering high quality translations, ENLASO simplifies language processes, reduces project costs, and enables faster time-to-market. Long-term global success in the life sciences industry requires a dynamic language partner – one that establishes technical, organizational, and process standards early. Led by a flexible team of language professionals and localization consultants, ENLASO optimizes the localization capabilities of industry leaders like Welch Allyn to successfully develop and manage global markets.

For additional information

Yves Lang, ENLASO Corporation at (303) 516-0857 or by e-mail at info@translate.com